I. Name and Address of Controlling Party
Karlsgasse 15/5, 1040 Wien
T +43 1 585 02 84
II. Data Protection Officer
No data protection officer has been appointed, as this is not required by law.
III. General Information About Data Processing
1. Reasons for processing personal data
In the course of our business operations, we process data for the management and handling of pre-contractual or contractual relationships with interested parties, customers, purchasers, suppliers, job candidates, professionals, service providers, and other stakeholders. This activity involves computer-generated and archived text documents (such as correspondence).
As a general rule, we process our users’ personal data only as necessary for the purpose of negotiating a contract, fulfilling contractual relationships, legal obligations, legitimate interests, providing a functional website, and displaying our content and services. Regular processing of personal data takes place only with the user’s permission. There is an exception for cases where prior consent cannot be obtained for practical reasons and the processing of the data is permitted by law.
2. Legal basis for processing personal data
To the extent that we obtain permission of the data subject in order to process his or her personal data, Art. 6(1)(a) of the EU General Data Protection Regulation (GDPR) shall serve as the legal basis.
In processing personal data as required to fulfill a contract to which the data subject is a party, Art. 6(1)(b) of the GDPR shall serve as the legal basis. This also applies to processing activity that is required to initiate a contract.
Insofar as the processing of personal data is necessary to fulfill a legal obligation required of our company, Art. 6(1)(c) of the GDPR shall serve as the legal basis.
In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6(1)(d) of the GDPR shall serve as the legal basis.
If this processing is necessary to safeguard the legitimate interests of our company or a third party, and if the interests and fundamental rights and freedoms of the data subject do not outweigh the former interest, Art. 6(1)(f) of the GDPR as the legal basis for such processing.
3. Types of data
We collect and process personal data only as required for the purposes stated above. Personal data is any data containing the details of personal or material circumstances, such as name, address, email address, telephone number, date of birth, age, gender, social security number, photos, and all data required for fulfilling the terms of the contract, such as banking and payment information, contractual and property information, and correspondence.
4. Data deletion and retention period
The personal information of the data subject will be deleted or blocked as soon as its retention is no longer required. Data may be retained for a longer period as dictated by European or national legislation, in EU directives, laws, or other regulations to which the persons is subject. Data is blocked or deleted when the retention period prescribed by these standards expires, unless there is a requirement to store it for a longer period in order to conclude or fulfill a contract.
5. Disclosure of data to third parties
Your personal data will be forwarded to third parties exclusively on the basis of the GDPR as expressly required to transact contractual preconditions or terms, or with your prior consent. Potential recipients include third parties involved in the transaction, such as property managers, brokers, and professionals; intermediary platforms, clients, and private or public entities that may or be required to disclose information related to contractual property (such as chimney sweeps); financial corporations; insurance companies and brokers; tax authorities and other government agencies; tax accountants and legal counsel; corporate divisions, group companies, and firms contracted to maintain IT infrastructure (software and hardware).
Some of the above recipients are based in locations outside of the EU and process the data there. We only disclose personal data to countries that the EU Commission has determined to have an adequate level of data protection, and we take steps to ensure that all recipients have an adequate level of data protection and make this a standard clause in our contracts.
6. Notice of data breaches
We take care to ensure that any data breaches are identified promptly and reported immediately, along with the particular types of data involved, to you and/or the responsible regulatory authority where required by law.
7. Your rights as a data subject
We do not create profiles of clients or other persons, or engage in any profiling, and our activities involve no computerized decision-making.
As the data subject, you have a fundamental right to information, revision, deletion, restriction, and data portability within the scope of the statutory provisions.
To the extent you have given us permission to process of your data, you have the right to revoke that permission at any time. To revoke, please contact the address given under section III.8. The lawfulness of the processing of data prior to revocation will not be affected. After revocation, the data will no longer be used for the purpose for which you had consented.
To the extent that the processing of data is based on a legitimate interest on our part, you have the right to raise an objection. To do so, please contact the address given below.
Should you object to the processing of personal data for direct marketing purposes, your personal data will no longer be processed for these purposes. If we process data for other purposes on the basis of a legitimate interest, we will only process the personal data if our protection-worthy interests outweigh and take precedence to your interests, rights, and freedoms, or if the processing serves the assertion, exercise, and defense of our legal rights.
To exercise your privacy rights, please contact:
Karlsgasse 15/5, 1040 Wien
T +43 1 585 02 84
Should you believe that the processing of your data violates data protection law or your rights to data protection have been otherwise violated in any way, you may lodge a complaint with the Data Protection Authority.
Data collection on our website
Who is responsible for the data collection on this website?
The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.
How do we collect your data?
Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.
Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.
What rights do you have regarding your data?
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.
Analytics and third-party tools
You can object to this analysis. We will inform you below about how to exercise your options in this regard.
1. General information and mandatory information
Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.
Notice concerning the party responsible for this website
The party responsible for processing data on this website is:
Telephone: +43 1 5850284
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).
Revocation of your consent to the processing of your data
Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
Right to file complaints with regulatory authorities
If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.
If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.
Information, blocking, deletion
As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.
Opposition to promotional emails
We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.
2. Data collection on our website
Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.
Server log files
The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:
Browser type and browser version
Operating system used
Host name of the accessing computer
Time of the server request
These data will not be combined with data from other sources.
The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.
We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.
3. Analytics and advertising
This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
Google Analytics cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.
We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.
You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: tools.google.com/dlpage/gaoptout.
Objecting to the collection of data
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site: Disable Google Analytics.
Outsourced data processing
We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.
We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) DSGVO. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the "unsubscribe" link in the newsletter. The data processed before we receive your request may still be legally processed.
The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.
This website uses CleverReach to send newsletters. The supplier is CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede. CleverReach is a service which organizes and analyzes the distribution of newsletters. The data you provide (e.g. your email address) to subscribe to our newsletter will be stored on CleverReach servers in Germany.
Sending our newsletters with CleverReach enables us to analyze the behavior of newsletter recipients. Among other things, we can find out how many recipients have opened the email containing the newsletter and how often various links contained therein are clicked. With the help of conversion tracking, we can also analyze whether a predefined action (such as the purchase of a product on our website) takes place after clicking on the link in the newsletter. For more information on how data is analyzed by CleverReach, please visit www.cleverreach.com/de/funktionen/reporting-und-tracking/.
Data processing is based on Art. 6 (1) (a) DSGVO. You may revoke your consent at any time by unsubscribing to the newsletter. The data processed before we receive your request may still be legally processed.
If you do not want your usage of the newsletter to be analyzed by CleverReach, you will have to unsubscribe from the newsletter. For this purpose, we provide a link in every newsletter we send. You can also unsubscribe from the newsletter directly on the website.
The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted from our servers and those of CleverReach. Data we have stored for other purposes (e.g. email addresses for the members area) remains unaffected.
Completion of an outsourced data processing contract
We have entered into an agreement with CleverReach for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using CleverReach.
5. Plugins and tools
Google Web Fonts
For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
If your browser does not support web fonts, a standard font is used by your computer.
This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of Google at www.google.de/intl/de/policies/privacy/.